The Unique Challenges and Opportunities of Project Management in Small Businesses
Project success in small business isn't about having ALL the resources of a big corporation. It's about recognizing where size gives an edge and creatively leveraging every resource within reach. Learn how small businesses can thrive in project management despite limitations.
Iyanna Trimmingham
9/11/20237 min read
Running a small business comes with its own unique set of challenges and opportunities when it comes to managing projects. Unlike large corporations with specialized departments and seemingly endless resources, small business owners and entrepreneurs often wear many hats and manage projects on top of their regular workload. This requires a certain level of agility, creativity, and discipline to execute projects successfully.
In this article, we'll discuss some of the key differences and strategic approaches small business owners can take when managing projects with limited resources. While project management in a small business context presents difficulties, it also creates chances to build a competitive advantage if done thoughtfully and efficiently.
Resource Constraints Require Prioritization and Focus
One of the biggest struggles small business owners face regarding project management is a lack of resources. While their larger counterparts may have the budget for specialized project management software, multiple team members devoted to a single project, and the ability to outsource work, small businesses usually don't have this luxury.
This forces small business owners to be very strategic about which projects they take on and how they allocate their limited time and money. The key is to properly prioritize projects and focus energy on the tasks that will yield the highest ROI for the business.
Rather than stretching themselves thin across too many initiatives, entrepreneurs should carefully evaluate potential projects and only approve ones that are truly vital for growth in the next 6-12 months. Less critical projects may need to be shelved or broken into more manageable phases that can be tackled incrementally.
Getting Creative and Taking a DIY Approach
While small businesses may not have the same resources as bigger companies, they do benefit significantly from being more agile and flexible. This allows entrepreneurs to get creative and take more of a DIY approach to managing projects.
For example, instead of expensive project management software, small business owners can create their spreadsheets and task lists using free or low-cost tools. They can also take on more of the project management responsibilities themselves rather than hiring (and paying!) a dedicated project manager.
Small businesses should look for ways to "hack" traditional project management by finding free resources and online tools that can accomplish the same goals on a tight budget. Many low or no-cost apps and software provide sufficient functionality without the high price tag.
It's worth noting that not all projects require an agile approach. Sometimes, a waterfall or hybrid approach may be more suitable, especially for projects with well-defined requirements and limited changes expected during execution. The key is to choose the project management methodology that aligns best with the project's specific needs.
Entrepreneurs should also leverage their networks, whether it's other small business owners or freelancers who may be able to contribute expertise or manpower to projects in exchange for referrals, reviews, or reciprocity on future projects. A little resourcefulness and creativity can go a long way.
Adapting Traditional Methodologies for Smaller Teams
When undertaken strategically, many of the formal project management methodologies can be adapted for small business use. For example, an entrepreneur can take certain elements of the agile or waterfall methodology and apply them in a way that aligns with their team's size and capabilities.
The goal should be to maintain the core benefits of structured project management without getting overwhelmed by processes that are better suited for large corporations. So while lengthy Gantt charts and tedious documentation may not make sense, keeping a prioritized task list, schedule, and budget based on agile principles can help keep things on track.
The key is not to let perfect become the enemy of good. Rigidly adhering to project management orthodoxy will likely not help move the needle in a small business context. The aim should be to take the parts of formalized methodologies that make the most sense and implement them pragmatically within resource constraints.
Clear Communication and Team Coordination
While small businesses may have smaller teams, coordination and communication become even more crucial with limited resources. One person wearing multiple hats can complicate things and lead to confusion.
Business owners should over-communicate when managing projects, providing clear expectations, responsibilities, schedules, and budgets to those involved. Using basic project management tools to keep tasks, due dates, and progress transparent ensures everyone is on the same page.
Regular check-ins help team members sync up and alert project leaders to any blockers or conflicts arising. Even quick daily standups of 15 minutes can work wonders compared to being disconnected. When staff time and bandwidth are precious, consistent coordination makes all the difference.
Careful Delegation Based on Skill Sets
Most small business owners struggle to delegate tasks because they assume employees won't perform to their standards or that it will take too much time to train them. But for entrepreneurs to scale their business (and sanity!), they must find ways to delegate projects properly.
The key is assigning tasks and responsibilities based on each employee's specific skill sets and bandwidth. Someone who is great at social media but weak on financial tasks should be delegated accordingly. Playing to people's strengths prevents frustration and wasted time.
Owners should provide training and clear direction where needed, but also avoid micromanaging employees once a project is delegated. Checking in on progress and offering support is wise, but undermining their authority can be problematic. The goal is to develop their competence and confidence.
Don't Fear Outsourcing and Asking for Help
Even after strategically delegating tasks internally, small business owners may likely still find themselves spread thin across too many responsibilities. That's where outsourcing can really help ease the burden when project demands exceed capacity.
Business experts often resist outsourcing because they feel it requires too much hand-holding or that they could do things faster themselves. But recognizing that outsourcing lets them focus their energy and time on more high-level strategic tasks can be a game-changer.
Sites like Fiverr and Upwork provide access to freelancers with specialized skills (e.g. graphic design, web development, etc.) who can take on discrete projects or repetitive tasks at reasonable rates. As long as owners provide clear direction, outsourcing relieves pressure and frees up internal resources.
Creating Standard Processes and Procedures
While each business project will have its unique needs, creating standardized processes, templates, and checklists can optimize efficiency - especially for recurring projects. This prevents "reinventing the wheel" each time.
For example, establishing step-by-step onboarding procedures for new clients helps ensure nothing falls through the cracks. Using checklists and existing templates for tasks like creating proposals or scoping documents saves time and brainpower.
Establishing (and documenting) these SOPs means employees can follow best practices each time without overburdening the founder for direction. Efficient systems and processes are key when trying to scale a small business with limited resources.
Laser Focus on the Highest Value Activities
At the end of the day, small business owners only have so many hours in the day. This means they must be extremely focused and disciplined in how they spend their time as it relates to project management.
Rather than getting bogged down and overwhelmed by the minutiae of project plans, entrepreneurs should spend the bulk of their time on the big picture strategic vision and steps to move the project forward. This includes priority setting, milestones, budgeting, securing resources, and unblocking obstacles.
Time should be protected for thinking through project goals and action plans. Owners should avoid getting dragged into doing the work their team can handle. Learning to delegate tactical aspects in order to focus on driving strategy is key.
Adjusting on the Fly While Maintaining Momentum
The nature of running a small business means owners must operate in permanent triage mode, ready to adjust plans and priorities based on urgent new developments. This calls for a level of organized chaos.
Small businesses can't afford to halt all progress when the unexpected arises or wait for perfect plans. The key is adapting quickly while maintaining momentum on priority projects. Having projects divided into manageable phases or milestones helps limit disruption.
Owners should over-communicate changes to teams and realign activities regularly while still pushing forward. Building in buffers and flexibility from the start and avoiding rigid management ensures progress continues amidst the unknowns.
Conclusion
While project management in a small business context comes with limited resources and staffing, taking a focused, agile, and pragmatic approach enables entrepreneurs to execute smoothly. It requires strategic prioritization, creative problem-solving, disciplined time management, and clarity of vision.
But by playing to their strengths of speed and agility, small businesses can actually use their size to their advantage - implementing streamlined project workflows that allow them to remain competitive. The key is adapting traditional methodologies and best practices to their unique needs.
It's important to remember that not all projects require an agile approach. Depending on the project's nature, a waterfall or hybrid approach may be more suitable. Small business owners should choose the project management methodology that aligns best with the project's specific requirements.
With the right frameworks in place, small business owners can drive efficiency and results. By maximizing their most precious resources - time, money, and talent - and outsourcing where needed, entrepreneurs can achieve project success and prime their business for growth.